Novel coronavirus 2019 (COVID-19)

The University of Adelaide is closely monitoring the coronavirus situation, and our response is being shaped by the latest advice from Australian health and foreign affairs authorities and in consultation with The University of Adelaide.

Our deep support, along with the health and well-being of our students and staff remains our priority during this period of uncertainty. We have no indication that our institution is affected and continue to welcome students from around the globe.

The College has prepared the following FAQ for students. We will update this page as the situation changes.

  • If you have been affected by the new quarantine requirements or travel restrictions detailed below, please contact us at collegeservices@adelaide.edu.au or on +61 8 8313 3430 so we can assist you.
  • The University of Adelaide College is in constant communication with the University of Adelaide and is relying on the Australian medical authorities for the latest health and travel advice.
  • We continue to monitor the situation, and will communicate updates as new information comes to light. This document is updated regularly in line with new advice.
  • This set of FAQs relates to all University of Adelaide College students, except where otherwise stated.

 

For further information:

Please contact us at collegeservices@adelaide.edu.au or on +61 8 8313 3430 so we can assist you.

MY STUDIES

All the College campuses will close from Wednesday, 25 March. All classes and lectures will be delivered online only. Degree Transfer Programs and Pre-Master’s Programs tutorials will be moved online progressively. Further details will be available in the next few days.

Start by activating your University student account using the information from your ‘Welcome Email’, sent by the University of Adelaide.

The academic team will contact you at your University student email to advise you what to do for each class. Please make sure to check your emails daily for information and instructions. If you are unable to access your student email, please inform collegeservices@adelaide.edu.au who will be able to help you.

It is critical that your contact details are up to date. Please log in to Access Adelaide now to complete your checklist or update your contact details if they have changed.

Your classes will be held on Zoom. Click here to download and set up your Zoom account.

Please tell us if you are not able to undertake online learning because you don’t have a computer or internet connection. Email collegeservices@adelaide.edu.au and we will help you.

The University of Adelaide is also moving to an online delivery from 23rd of March 2020.

Your Course Coordinator or tutor will be contacting you to advise how you will access your learning materials, how your assessment will be managed, and any other changes that you need to be aware of.

See the University’s Resources for Supporting Remote Learning. Scroll down to ‘Students’.

We understand that you may be worried about studying online. Please be assured that the College is delivering your classes online with our full support.

You will have access to live classes and will be able to meet with your teachers online via video/Zoom. You will also be able to access recordings online to watch again if you need to, or if you miss a live class.

Your assessments will all be adjusted to suit the online learning environment. For example, your test may be ‘open book’, or you may have a video meeting with your teacher to work together on an assessment to demonstrate your learning. Your teachers will tell you in good time how you will undertake assessment. You can always contact them to ask questions as required.

Your Student Services team are also online to support you, so don’t hesitate to contact us if you need more support at collegeservices@adelaide.edu.au or by appointment online.

We are here to make sure that you are successful in your studies and that you progress to the University of Adelaide as planned.

You can also take the University of Adelaide MyUni Course: Active Learning Skills for Remote Students

MY SUPPORT

The College Student Services team will be operating online. Please contact the Student Services team if you need help. We are here for you.

Email: collegeservices@adelaide.edu.au
Appointment (online via Zoom): https://calendly.com/collegeservices

SCHOOL COUNSELLOR

The College School Counsellor is available for online or phone appointments.

Please click here to make a booking.

All sessions with the School Counsellor are confidential and do not impact your academic outcomes in any way.

SONDER

The University of Adelaide College has partnered with Sonder, a 24/7 personal safety and wellbeing (multilingual) service available via phone and live chat, with in-person assistance if you need it.

Sonder is free for you if you have commenced in your program. Sonder’s services are especially useful as the Coronavirus situation evolves. Check your student email for the link to download the App today to access Sonder services.

Many Sonder services (for example, live chat) are available from your home country.

LIFEWORKS

Students can call counselling support 24/7, through the Lifeworks by Morneau Shepell on 1300 361 008.

If you have booked accommodation and you cannot arrive, for homestay or student residence (except Urbanest) please contact Debbie.armstrong@adelaide.edu.au. If you have booked to stay in Urbanest, please contact matthew.sims@adelaide.edu.au
In almost all cases your existing accommodation will be perfectly suitable for any required isolation period. In the event that you are booked in a homestay, and that family is not able to support your isolation requirements, the College is working through each of the situations case-by-case. If you are concerned we encourage you to contact our Accommodation Manager, Debbie Armstrong) (collegeaccommodation@adelaide.edu.au) to discuss at any time.

This helpful guide will tell you what to do if you feel unwell and think you may be affected by Coronavirus.

If you need a doctor, you can call:

Remember that collegeservices@adelaide.edu.au are also here to support you.

If you are a Bupa OSHC holder, please see the information here. If your cover is with another provider, please contact your OSHC provider to confirm your coverage.

The health and wellbeing of our students and staff remains our priority during this period of uncertainty. The University of Adelaide College is monitoring the updates about the coronavirus and will continue to keep our community informed.

While we have no indication our institution is affected, we are working diligently with our community to encourage and ensure good hygiene practices are adopted, for example:

  • frequently washing hands, particularly after use of the bathroom
  • making use of the hand sanitizers
  • coughing into a tissue or sleeve and not into the open air
  • disposing of tissues properly

If you feel you have been exposed to the coronavirus and have serious concerns about your health, you should immediately contact your local doctor or ring healthdirect on 1800 022 222 to receive a health assessment by a registered nurse. Further information and localised information is available at www.health.gov.au.

MY ENROLMENT & VISA

Yes. Our aim is to support you to continue your studies as normal wherever you are in the world.

Please be mindful of your capacity to study online from your home country. For example, if you cannot access your student email from your home country you need to make sure your personal email address is correct. Please log in to Access Adelaide (www.access.adelaide.edu.au) now and update your contact details if they have changed.

The College understands that students will have unique circumstances arising from the Novel Coronavirus outbreak and we will work with each student on a case-by-case bassis when considering refund requests.

The College’s refund policy can be found here: https://college.adelaide.edu.au/about/policies-and-procedures/

If you wish to defer, you will need to complete the Request for Deferral or Suspension of Studies

If you wish to apply for a refund, you will need to complete the Request for Refund form

In normal circumstances, our international students have restrictions on the number of courses/subjects that they can enrol online. However, the Department of Education, Skills and Employment has encouraged providers to consider flexible arrangements for students in these special circumstances, and the governing body, TEQSA, was notified yesterday of our intention to temporarily move all our programs to an online learning environment.

With the move away from face to face classes, the College wants to reassure students that we understand that there may be some challenges with attending all online classes (for example, due to living in different time zones).

During the online delivery period, UoAC policies around participation, reasonable adjustment and special consideration are still being followed. If you are unable to participate in your classes (or access recordings), or unable to take an assessment, please notify your teachers immediately.

DATES

ProgramStreamCohortOriginal Orientation DateOriginal Class Commencement DateNew Orientation DateNew Class Commencement DateLast Date to Start
Degree Transfer Program Standard• Business
• Economics
• Finance
New
(includes DTE Oct 2019)
24/02/20202/03/202010/03/202016/03/202026/03/2020
Continuing/Returning
(includes DTE March 2019, DTS July 2019 and DTX Oct 2019)
N/A2/03/2020N/A16/03/202026/03/2020
• Computer Science
• Engineering
• Information Technology
• Science
New
(includes DTE Oct 2019)
24/02/20202/03/202024/02/20202/03/202026/03/2020
Continuing/Returning
(includes DTE March 2019 and DTS July 2019)
24/02/20202/03/202024/02/20202/03/202026/03/2020
Degree Transfer Program ExtendedAll streamsAll Cohorts16/03/202023/03/202030/03/20201/04/202020/04/2020
Foundation Studies ProgramFSP1 2020 All streamsNew10/02/202017/02/202024/02/20202/03/202016/03/2020
FSP April 2020 All streams, except MusicNewN/AN/A20/04/202027/04/202011/05/2020
FSP2 2019 All streamsContinuing/ReturningN/A10/02/2020N/A2/03/202016/03/2020
FSPX 2019 All streamsContinuing/ReturningN/A17/02/2020N/A17/02/20202/03/2020
Pre-Master's Program (One Trimester)All streamsAll Cohorts28/01/20203/02/202028/01/20203/02/202017/02/2020
Pre-Master's Program (One Semester)All streamsAll Cohorts24/02/20202/03/202024/02/20202/03/202026/03/2020
Pre-Master's Program (Two Semesters)All streamsAll Cohorts16/03/202023/03/202030/03/20201/04/202020/04/2020
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If you are a new student who is unable to arrive for orientation, please contact college@adelaide.edu.au

If you are a continuing student who is unable to return on time for classes, please contact collegeservices@adelaide.edu.au

The College will provide updates in line with decisions made by the Australian Government about when social distancing rules and travel bans will be lifted.

We will communicate with you as the situation becomes clearer.

The College will provide updates in line with decisions made by the Australian Government about when travel restrictions will be lifted.

While the details are yet to be confirmed, if travel restrictions are lifted before 1 July 2020, then we would expect to see you on campus for face to face studies in Semester 2. If travel restrictions are not lifted by 1 July 2020, classes will continue to be delivered online.

The College understands that once travel restrictions are lifted there may be some delays in returning to Australia due to airline capacity. As always, if you have any trouble meeting College requirements, just contact us and we will work with you to find a solution.

We will communicate with you closer to the time and as the situation becomes clearer.

As a result of COVID-19, number of College students have been affected by the Australian government’s temporary travel restrictions, and the need to self-isolate. These students were unable to attend the College in time to commence their program at the start of this semester. Therefore, the College made the decision to change the semester start dates in the best interest of the College community as a whole.

A number of Australian universities and other pathway colleges have made the same decision to delay the start of their semester dates in February and March.

It is important to remember that the end date of your College program will not be affected, and the changes do not affect your ability to progress to the University of Adelaide on your original study plan.

Not all programs have been affected, however, the University of Adelaide College has delayed the start of the semester for new and returning students in the following programs:

 

Foundation Studies Standard (FSP) – new students

  • Orientation for new Foundation Studies students has been delayed two weeks and will now start on Monday 24 February 2020.
  • Classes will start on Monday 2 March 2020.
  • The Foundation Studies semester break from April 10 to April 17 will be cancelled and classes will run during this period.
  • Foundation Studies Semester 1 exams will now finish on Friday 10 July 2020.
  • There is no change to the Foundation Studies Semester 2 start date of Monday 20 July for students who commenced on Monday 24 February 2020.
  • For students who are unable to enrol by the enrolment deadline of Monday 16 March, they can defer until the new Foundation Studies intake date of Monday 20 April. This new cohort will have the same number of teaching weeks as the March cohort, and will also be able to progress to the University in Semester 1, 2021.

 

Foundation Studies Standard (FSP) – returning students

  • The semester 2 start date for all returning Foundation Studies students will change from Monday 10 February to Monday 2 March 2020.
  • The Foundation Studies semester break from April 10 to April 17 will be cancelled and classes will run during this period.
  • Foundation Studies exams will now finish on Friday 10 July 2020
  • There is no change to the University of Adelaide Semester 2 start date of Monday 20 July.

 

Foundation Studies Accelerated (FSPX)

  • There are no changes for the Foundation Studies Accelerated students who started in October 2019, and the semester dates are unchanged, so Semester 2 will start on Monday 17 February 2020.

 

Degree Transfer Program Standard (DTS) – Business – new students (including students coming from DTE Oct 2019)

  • Orientation for new Degree Transfer Standard Program (DTS) students including students coming from DTE Oct 2019 has been delayed by two weeks and will now start on Tuesday 10 March 2020.
  • Classes will start on Monday 16 March 2020.
  • The Degree Transfer semester break from April 13 to April 24 will be cancelled and classes will run during this period.
  • There is no change to Semester 1 exams or the start date of Semester 2, 2020.

 

Degree Transfer Program Standard (DTS) – Business – returning students (students started DTE in March 2019, DTS in July 2019 and DTX in Oct 2019)

  • The semester start date for all returning Degree Transfer Program students will change from Monday 24 February to Monday 16 March 2020.
  • Classes will start on Monday 16 March 2020.
  • The Degree Transfer semester break from April 13 to April 24 will be cancelled and classes will run during this period.
  • There is no change to Semester 1 exams and the University start date in July, 2020.

 

Degree Transfer Program Standard – Computer Science

Degree Transfer Program Standard – Engineering

Degree Transfer Program Standard – Information Technology

Degree Transfer Program Standard – Science

  • At this stage, there are no changes to the Degree Transfer Standard (DTS) semester dates in the Computer Science, Engineering, Health Science, Information Technology and Science streams for either new or returning students.
  • Students unable to arrive for the commencement of classes, have until 26 March 2020 to enroll.

 

Degree Transfer Program Extended – all streams

  • The orientation and semester start date and for all new Degree Transfer Extended (DTE) students will change from Monday 16 March to Monday 30 March 2020.
  • Classes will commence on Wednesday 1st of April
  • Degree Transfer Extended Semester 1 exams will now finish on Friday 3 July 2020.
  • There is no change to the start date of Degree Transfer Semester 2 on Monday 20 July 2020.

 

Pre-Master’s Program (two semesters)

  • The orientation and semester start date and for all new Pre-Master’s Program (two semesters) students will change from Monday 16 March to Monday 30 March 2020.
  • Classes will commence on Monday 6 April 2020
  • Exams will now finish on Friday 3 July 2020
  • There is no change to the start date of Pre-Master’s Program Semester 2 on Monday 20 July 2020.

 

Pre-Master’s Program (one semester)

  • At this stage, there are no changes to the Pre-Master’s Program (one semester) semester dates, and the semester will start on Monday 24 February.
  • Students unable to arrive for the commencement of classes, have until 26 March 2020 to enroll.

 

Pre-Master’s Program (one trimester)

  • There are no changes to the Pre-Master’s Program (one trimester) trimester dates, and the trimester started on Monday 3 February.

No, the end date of your program is unchanged, and therefore your study plan and timelines to progress to the University are not affected.

No, a new Confirmation of Enrolment (CoE) is not required. The end date of your program is unchanged.

GENERAL SAFETY, OFFICIAL ADVICE & INFORMATION

The Australian Government is taking measures to protect the people living in Australia from the spread of the Coronavirus. This means that some places are closing temporarily. Check for the latest news and announcements.

It is critical at this time that we all practice social distancing. Watch this helpful video if you are not sure what social distancing is and how you apply it to your daily lives..

The Australian Government continues to announce new measures to manage the spread of the coronavirus in Australia. Check for the latest news and announcements.

For the most up to date health information, the Australian Government Health Department is the place to go.

It is critical that we all maintain good hygiene to prevent the spread of the virus.

Up to date travel advice can be found at smartraveller.gov.au.

If you arrived in South Australia after Monday 15 March, you MUST self-isolate for 14 days.

Email collegeservices@adelaide.edu.au if you need support.

Please see here for isolation guidance.

Please see here for guidelines on protecting yourself and others.

Study Adelaide has provided a self-isolation virtual care package for you too.

South Australia has a relatively low number of confirmed cases of COVID-19; much lower than the Eastern states. You can see the most up-to-date, official information here

We are working hard to slow the spread of COVID-19 and the latest isolation precautions are another policy aimed at keeping everyone safe and healthy.

The Australian Government has built a comprehensive response plan to the virus. This includes making sure that the health system is ready to respond and has the capacity to support people who are unwell. Please see here for the latest information on how Australia is prepared.

The official advice to the community is to wear a mask if unwell, or if you are under isolation and need to leave your residence to attend a medical appointment.

You do not need to wear a mask if you are healthy. While the use of masks can help to prevent transmission of disease from infected patients to others, masks are not currently recommended for use by healthy members of the public for the prevention of infections like coronavirus.

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