College Services

Support

The happiness and well-being of all our students is important during their time at the College. Students may meet with our College Services team at any time to discuss any challenges or concerns that may arise. They also organise activities and social events for students. Our dedicated team offer the following services to ensure every student enjoys their time at the College.

Academic Guidance

The College’s full-time College Services team closely monitor the academic performance of College students and assist students with any issue related to managing their study and workload. College Services can also help students to find out more about the pathway to their chosen career and provide assistance with university applications.

Personal Counselling

The College Services team work hard to ensure the happiness and well-being of all students during their time at the College. Students can meet with them at any time to discuss problems that may arise with study, accommodation, social and cultural issues, working rights etc.

Our College Services Student Counsellor provides free, confidential, short-term professional counselling support to currently enrolled students at the University of Adelaide College, to address issues that may be affecting their life and study.  Counselling sessions can be held in person or via zoom, addressing a range of mental health issues often including concerns related to study stress, homesickness, relationships, anxiety and depression.  Click here to book a session.

Accommodation

If you require assistance with this, one of our College Service Advisors can help connect you with a variety of our approved student accommodation options including homestay through the AHN network, or dedicated student accommodation at either Scape@Univeristy of Adelaide or Yugo Adelaide City so you can work out what will best suit your needs and budget.

Students who are over 18 years of age have a wider range of student accommodation options and can also choose to explore private rental options.

Airport Pick-up

If you are under 18 years of age when you start at the College, we will connect you with our approved airport pick up service, which must be used upon arrival for transfer to your accommodation (unless your parents are travelling with you). You can make your booking directly with the service once you have your flight details.

Airport pick up is also available for students over 18 years of age if preferred but is not compulsory.

Use this link to book your airport pick up. You will need your full name, the address of the accommodation where you will be living in Australia, your arrival date, your flight number and its’ scheduled arrival time.

On-arrival Services

• University of Adelaide College Orientation program including an orientation tour of the University of Adelaide campus (where appropriate)
• University of Adelaide Student Card
• Assistance with public transport
• Social events to meet other students and make friends
• Transfer to accommodation (must be pre-booked)

Under 18 Students (International)

If you are under the age of 18, Australian law considers you to be a minor and as such the College takes a special interest in your welfare and development, and in most cases the College will act as your guardian (not legal guardianship), unless a suitable relative has been approved to take on that role in Australia.

Under 18 students for whom the College is their guardian (not legal guardianship) will have a Student Advocate appointed to support them and oversee their welfare.  This service is provided by the International Student Alliance (ISA) as part of our independent welfare monitoring programme.   The ISA Student Advocates are professional, multilingual advocates who will ensure our younger students are properly cared for the absence of their parents and provide parents with regular updates on their child in their native language, wherever possible. Students will meet with their Student Advocate regularly either in-person or via phone/online meetings. They will check that students are managing well in their new environment regarding their accommodation, finances, friendships, health, studies and contacting their family on a regular basis.

It is a requirement under Australian law that students keep the College informed at all times of where they are living. Under 18 students are not permitted to live in ‘Independent Rental’ accommodation until they are 18 years of age. It is a requirement of the Australian Department of Home Affairs that students under the age of 18 live in accommodation approved by the College until they turn 18. This approved accommodation is exclusive to homestay or a residence where prior arrangements have been made with management for extra supervision (Scape@UoA or Yugo Adelaide City).

While the College welcomes students under the age of 18, the University of Adelaide has rules regarding the admission of students who are under 18 years old. Students must be at least 17 years old at the commencement of their respective University of Adelaide program. Please contact the College to ensure you comply with the University’s age admission rules.

For more information please download the pdf.

Health Cover

It is a condition of an Australian student visa that students obtain Overseas Student Health Cover. Please refer to the International Fees section here. There are several good health centres and hospitals with medical practitioners close to the College campus including the University’s on-campus health service. The student services staff can help you book in to see a doctor if you feel unwell.

Sexual Assault, Sexual Harassment

The University of Adelaide College is committed to ensuring our community is free from sexual harassment and assault. Sexual assault and sexual harassment are not tolerated. This webpage provides information on where to get help if you have been assaulted or know of anyone who has. Remember, you are not alone and will be supported. If you need emergency assistance, you can contact any of these 24-hour services:

• Emergency Services – 000
• Yarrow Place Rape & Sexual Assault Service – 1800 817 421 (Free call) or (08) 8226 8787 (after hours emergency)
• National Sexual Assault and Domestic Family Violence Counselling Service – 1800 737 732
• University of Adelaide Campus Security – (08) 8313 5990
• College emergency telephone – 0400 807 815

More information can be accessed here.

Download the list of First Responders for Adelaide and Melbourne campuses.

Disability Support

Students enrolled at The University of Adelaide College can receive support with their studies if they have a diagnosed disability or ongoing medical or health condition.  A Disability Advisor can help to identify Reasonable Adjustments in your studies to help you achieve your academic goals.

For information on who we can help please refer here.

For more information on how we can help please refer here.

Disability Support services are based in Adelaide and are offered to students across North Terrace and Melbourne Campus locations.

Please note, students enrolled in The University of Adelaide College Foundation Studies Program are not eligible to use the Disability Support service. Students enrolled in this program are required to complete a University of Adelaide College Reasonable Adjustment application and submit to the Director/Assistant Director Learning and Teaching.

Equality

Click here for more information from the Equal Opportunity Commission

MORE INFORMATION CAN BE FOUND HERE

Consent Explained

Click here for more information on consent from Blue Seat Studios

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